Last Updated: 9 July 2025
These Terms and Conditions (“Terms”) govern your use of the ReviveNavigator website and the purchase of any digital products, including but not limited to meditation courses, e-books, audiobooks, worksheets, and other digital content (collectively, “Products”) offered by Willow Phoenix, trading as ReviveNavigator, a sole proprietorship operating from Cape Town, Western Cape, South Africa (“ReviveNavigator”, “we”, “us”, or “our”).
By accessing or using our website, purchasing our Products, or creating an account, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or purchase our Products.
1. Acceptance of Terms
By accessing, Browse, or using the ReviveNavigator website or purchasing any Products, you signify your unreserved agreement to these Terms. You acknowledge that you are at least eighteen (18) years of age, or the age of majority in your jurisdiction, to purchase Products and create an account. If you are under 18, you may only use the site with the involvement and consent of a parent or guardian.
2. Account Creation and Responsibilities
2.1. To access certain features or purchase Products, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2.2. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify ReviveNavigator immediately of any unauthorized use of your account or any other breach of security. ReviveNavigator will not be liable for any loss or damage arising from your failure to comply with this section.
2.3. We reserve the right, at our sole discretion, to suspend or terminate your account without prior notice if we believe you have violated these Terms, engaged in fraudulent or abusive activities, or if your conduct is harmful to other users, us, or third parties.
3. Products and Services
ReviveNavigator offers a range of digital Products, including meditation courses, e-books, audiobooks, and worksheets, focused on emotional wellness and personal growth. All Products are delivered digitally.
4. Intellectual Property Rights & License
4.1. All content on the ReviveNavigator website and all Products (including text, graphics, logos, audio clips, digital downloads, data compilations, and software) are the exclusive property of ReviveNavigator or its content suppliers and are protected by South African and international copyright laws. The trademark ReviveNavigator | Built For Storms is our property and may not be used without our prior written consent.
4.2. Upon the successful purchase of a Product, ReviveNavigator grants you a limited, non-exclusive, non-transferable, revocable license to access and use the purchased digital Product solely for your personal, non-commercial use.
4.3. You are strictly prohibited from: * Sharing, distributing, reselling, reproducing, publicly displaying, or publicly performing any part of our Products. * Modifying, adapting, translating, or creating derivative works from our Products. * Removing any copyright, trademark, or other proprietary notices from our Products.
4.4. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
5. Payment, Pricing, and Delivery
5.1. All prices for Products are listed on the website and are subject to change without notice. All payments are processed securely through our designated payment gateway.
5.2. Upon successful payment, digital Products will be available for download via a link provided immediately after purchase or sent to your registered email address.
5.3. While ReviveNavigator strives for continuous access to its digital products, we do not guarantee uninterrupted service. We are not liable for temporary unavailability of products due to technical issues, website maintenance, or circumstances beyond our reasonable control (force majeure).
6. Refund Policy
We offer refunds for digital Product purchases within seven (7) days of the original purchase date. To request a refund, please contact our support team with your purchase details within this 7-day period. Refunds will be processed provided there is no evidence of unauthorized sharing, redistribution, or fraudulent activity associated with the product use.
7. Disclaimers
7.1. NO MEDICAL OR PROFESSIONAL ADVICE: The Products and information provided by ReviveNavigator are for educational and informational purposes only. They are NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL, PSYCHOLOGICAL, PSYCHIATRIC, OR THERAPEUTIC ADVICE, DIAGNOSIS, OR TREATMENT. Always seek the advice of a qualified healthcare professional for any questions you may have regarding a medical or psychological condition.
7.2. NO GUARANTEES OF OUTCOME: While our Products are designed to support emotional wellness and personal growth, ReviveNavigator makes no guarantees regarding the specific outcomes, results, or benefits that you may achieve from using our Products. Your individual results may vary significantly.
7.3. “AS IS” BASIS: All Products and services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Limitation of Liability & Indemnification
8.1. Limitation of Liability: To the fullest extent permitted by applicable law, ReviveNavigator, its owner(s), officers, directors, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Products or website; (ii) any conduct or content of any third party on the Products or website; (iii) any content obtained from the Products or website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), statutory claims, or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
8.2. Indemnification: You agree to defend, indemnify, and hold harmless ReviveNavigator, its owner(s), officers, directors, employees, affiliates, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the website and Products; (ii) your violation of any term of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your use of the Products caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the website and Products.
9. Governing Law & Dispute Resolution
9.1. These Terms shall be governed and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.
9.2. Informal Resolution & Mediation: In the event of any dispute or claim arising out of or relating to these Terms, the Products, or the use of the website, you agree to first attempt to resolve the dispute informally by contacting ReviveNavigator’s support team. If the dispute cannot be resolved informally within thirty (30) days, you agree to participate in good faith mediation in Cape Town, South Africa, by a mutually agreed upon mediator, before resorting to litigation or any other form of dispute resolution.
10. Links to Other Websites
Our website may contain links to third-party websites or services that are not owned or controlled by ReviveNavigator. ReviveNavigator has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. We will notify you of any material changes by posting the new Terms on this page, and/or by sending an email to the address associated with your account, and/or by prominent notice on our website. By continuing to access or use our website or Products after those revisions become effective, you agree to be bound by the revised terms.
12. Privacy Policy
Your use of our website and purchase of Products is also governed by our Privacy Policy, which is incorporated herein by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
13. Miscellaneous
13.1. Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
13.2. Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and ReviveNavigator’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
13.3. Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and ReviveNavigator concerning your use of the website and Products, superseding any prior agreements, oral or otherwise.
14. Contact Us
If you have any questions about these Terms, please contact us at contact@revivenavigator.com.